We have a fundamental duty of care to ensure the safety and wellbeing of all our people. We are committed to achieving the highest standards of Health & Safety, ensuring that appropriate resources are available to meet our objectives of a zero-harm work environment.
The paramount importance of health and safety was a key imperative behind the measures successfully introduced by the Group to mitigate the risks posed by COVID-19 to our people. These included regular medical check-ups, restrictions on travel, social distancing protocols, stringent hygiene measures and the provision of personal protective equipment (PPE).
Our approach to developing a sustainable safety culture is based on three principles:
The nature of our work and working environments means that our employees and contractors are regularly exposed to risk. We are constantly monitoring and identifying health and safety risks to ensure that our risk controls and working practices are the safest they can be. We believe our stringent approach, which involves continually updating our work protocols and risk controls to effectively manage safety-related risks leads to better safety outcomes.
Our safety management framework covers all aspects of safety compliance, monitoring, and training. Our safety management system focuses on ensuring compliance with our safety standards to provide a safe work environment.
It is structured around:
The Board has overall responsibility for health and safety matters and is committed to continuous improvement in our safety culture and systems. The Board sets Heath and Safety policy, agrees on safety standards and reviews performance. The Chief Operating Officer is the senior executive responsible for health and safety compliance and performance monitoring. The Chief Operating Officer regularly reviews feedback and performance reports supplied by the individual business units and the Board receives quarterly performance reports.
The Group’s safety performance is regularly reviewed by the Board and any decisions taken are discussed and agreed with the executive team.
Performance in 2020
The pandemic and the health risks posed by COVID-19 made it imperative that we redouble our efforts to safeguard the health and safety of our employees and achieve a zero-harm working environment. Our focus was on ensuring compliance not just with COVID-related measures but with our fundamental health and safety standards and controls, so significant attention was paid to improving all aspects of health and safety communications.
During the year we continued to focus on our Lost Time Injury Frequency Rate (LTIFR) measure, a key safety metric. It is very reassuring to report that despite the disruption caused to our operations by the pandemic and notwithstanding the fact that our facilities continued to run uninterrupted throughout 2020, we achieved our best ever LTIFR at 0.54 incidents per 1 million exposure hours, making further progress on the prior period’s strong result. This improvement was due to ongoing commitment from the senior leadership, positive support from all management levels, strong employee engagement and allocation of appropriate resources.
Over the course of the year, we made significant progress in specific focus areas:
In 2021, we will continue to improve the safety processes and controls we enacted last year. In addition, we are focused on the implementation of the Fatal 5 program, within which we will reduce risks in essential areas: