Client portal: Sign in
Service call center: +7 (812) 335 77 77
Social media:

As a critical infrastructure business we help connect Russia to the global economy and international markets and, in doing so, help local economies, provide employment and support local communities. Our seven marine container terminals handle millions of tonnes of cargo annually and employ almost 2,800 people* directly and many more indirectly. We aim to be the best at what we do, which means acting responsibly, providing sustainable services, safeguarding our employees, supporting our communities and protecting the environment.

Our business ethics

Our culture is built on honesty, integrity, transparency, and accountability. We expect our employees always to act fairly and ethically when dealing with colleagues, customers, contractors, suppliers, authorities and other stakeholders.

We take pride in having our name associated with the highest ethical standards. At Global Ports, everyone has a responsibility to understand and abide by the ethical behaviours and standards of conduct set out in our Code of Ethics. Every officer of the Group and each employee joining the Group must acknowledge that he or she has read the Code and understood its importance. We also expect our business partners and suppliers to be aware of our publicly available Code of Ethics and apply similar ethical standards to their own business operations. The relevant anti-corruption, сonflict of interests provisions and representations and warranties in relation to good standing are included in Global Ports Group companies standard contracts. We regularly review and update the Code of Ethics to ensure Global Ports continues to meet the highest ethical standards. In 2020, a new version of the Code was approved by the Board. We believe identifying and managing Conflicts of Interest is fundamental to the conduct of our business, our relationships with clients, and the markets in which we operate. Consequently, we separately adopted a new Conflicts of Interest policy to provide clear guidance on this critical issue.

Anti-bribery and anti-corruption

The Group has an anti-bribery and anti-corruption framework in place. Our zero-tolerance approach to bribery and corruption is reflected in our Code of Ethics and is further supported by detailed policies on related areas.

The Group’s anti-corruption framework is an important part of our risk management arrangements. The policy is there for any person working at or with Global Ports, if they face a situation that they are concerned about or contradicts the Code. Employees are encouraged to seek help from line managers and our legal team if they are concerned about what to do in difficult situations.

Issues to do with known breaches of our anti-bribery policy are dealt with in accordance with our Investigation Policy that defines thorough process either performed by or overseen by our internal audit team.

Whistleblowing

Global Ports has a group-wide whistleblowing policy that applies to all employees, contractors, suppliers and clients. The whistleblowing service, established in 2017, provides a mechanism for individuals with serious concerns about the conduct of the Group or its employees’ conduct, to report those concerns. Suspected improper activities or breaches of our Code of Ethics can be reported via a confidential hotline. All hotline messages received are conveyed directly to the Head of Internal Audit and the Chairman of the Audit & Risk Committee. All reports are treated confidentially, and appropriately investigated and concluded. The Group maintains a non-retaliation policy that allows each employee to freely report their concerns. Policy on reporting allegations of suspected improper activities (Whistleblowing policy) and Anti-Fraud policy are available in the Corporate Governance section of our website www.globalports.com.

Human rights

As a major listed company with international stakeholders, we recognise our responsibility for upholding and protecting the human rights of our employees and other individuals with whom we deal with in our business. The Group’s approach to human rights is founded on our values and on our belief that everyone is entitled to fundamental rights and freedoms. Our Code of Ethics defines our approach which is strictly in accordance with Russian and international human rights law. Our Code of Ethics recognises the fundamental civil, political, economic and social human rights and freedoms of every individual and strives to reflect them in our business activities. Compliance with and respect for human rights is promoted throughout the organisation and reflected in our wider policies and in how we interact with our employees, customers, suppliers, and other stakeholders.